Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Schafe

David Schafe

June 18, 2026

5  out of  5
rating by David Schafe
"Mark Brown is not only a personal friend and brother in Christ, but also a master at customer service. He leads by example, and the staff exemplifies the same qualities. Mark Brown, State Farm Insurance, has always responded with care, concern, and a commitment to taking care of the customer."
We responded:
"Thank you my brother! We appreciate the kind words and are grateful we are your choice for insurance. Please dont hesitate to reach out if you need anything."
Profile photo of Logan Cotton

Logan Cotton

June 16, 2026

5  out of  5
rating by Logan Cotton
"Excellent customer service, very friendly and helpful staff. Highly recommend!"
We responded:
"Thanks Logan! We appreciate your business."
Profile photo of Glenn Belk

Glenn Belk

June 3, 2026

5  out of  5
rating by Glenn Belk
"Mark, was great to deal with and took care of all my needs. I would recommend Mark as an agent that you can deal with. I will be sending anyone I know his way."
We responded:
"Glenn, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Meredith Stocks

Meredith Stocks

June 3, 2026

5  out of  5
rating by Meredith Stocks
"Mark Brown and his staff have been a wonderful help! The storms that came through Fayette earlier this week (June 1) caused roof/ac damage and we had to make a claim and Mark and Mandie got to working on it as soon as we called and we found out today(June 3) we were getting a new roof!! Thank you to everybody there!!❤️"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Mark Brown’s Team! We deeply appreciate your kind words here in Fayette . "
Profile photo of Brittney Clark

Brittney Clark

May 26, 2026

5  out of  5
rating by Brittney Clark
"As soon as Mark called, he was on top of everything. He went above and beyond from the very first minute. I honestly couldn’t have asked for a better insurance agent. He didn’t just care about our vehicle — he cared about us. He treated us like family… honestly, better than most families do.

Mark made a stressful situation feel manageable, and he handled every detail with real compassion and professionalism. If you want someone who truly shows up for you, he’s the one."
We responded:
"Thank you for the kind words Brittney! We will continue to help you guys through this stressful event. Dont hesitate to reach out if you need.
Thanks for allowing us to be your choice for insurance.
mb"
Profile photo of Matt Collins

Matt Collins

May 19, 2026

5  out of  5
rating by Matt Collins
"Mark is awesome! Worked very hard to make sure my needs were met. Always a good experience dealing with his office."
We responded:
"Thank you Matt! We appreciate being able to help you and your family. Always feel free to call. MB"
Profile photo of Thompson Environmental

Thompson Environmental

May 6, 2026

5  out of  5
rating by Thompson Environmental
"Best agent without a doubt, always a phone call or email away. Highly recommend!!"
We responded:
"Thank you! We appreciate your business.
Always call if we can be of service.
MB"
Profile photo of Charles Langley

Charles Langley

April 15, 2026

5  out of  5
rating by Charles Langley
"Mark has always responded immediately to my inquiries. His office provides excellent service."
We responded:
"Thanks Chuck! We appreciate your business. mb"
Profile photo of Savannah Christian

Savannah Christian

April 15, 2026

5  out of  5
rating by Savannah Christian
"Very friendly staff and excellent customer service. Mark is the best! Highly recommend!"
We responded:
"Thanks Savannah!"
Profile photo of Lisa Cauthon

Lisa Cauthon

April 15, 2026

5  out of  5
rating by Lisa Cauthon
"We’ve had a devastating event happen in our life and my husband and I both talk about how fortunate we are in having Mark Brown as our agent. We could easily have someone that we didn’t trust or didn’t feel comfortable with, but we have Mark Brown who is the best person in the world to handle this for us."
We responded:
"Lisa, you are too kind. We will continue to work with you guys to see you through this season. Im always here if you need me. Thank you for the kind remarks. MB"
Profile photo of Lin Hendrix

Lin Hendrix

April 15, 2026

5  out of  5
rating by Lin Hendrix
"Great State Farm crew in Fayette! Mark provides next level personal customer support. Had insurance there for years with no issues. We recommend."
We responded:
"Thanks LIn! We appreciate your business buddy. MB"
Profile photo of Robert Wise

Robert Wise

March 30, 2026

5  out of  5
rating by Robert Wise
"Mark and his staff have always been courteous and helpful! Been with Mark for years and never a problem!!"
We responded:
"Thanks for the kind words ! We appreciate you guys. Please, dont hesitate to call if you need us. God bless, MB"
Profile photo of Michele Evans

Michele Evans

March 18, 2026

5  out of  5
rating by Michele Evans
"Very polite and friendly. Been with State farm for years."
We responded:
"Thanks Michele! We appreciate your business. God bless. MB"
Profile photo of Jarett Hall

Jarett Hall

March 18, 2026

5  out of  5
rating by Jarett Hall
"Mark has handled our insurance needs as long as I can remember. Honest and dependable agent who feels more like family. He has always been there when we needed him."
We responded:
"Thank you Jarett! I appreciate you guys. God bless."
Profile photo of Bradley Alexander

Bradley Alexander

March 18, 2026

5  out of  5
rating by Bradley Alexander
"Mark has handled all of our insurance needs for years now. From car accidents to our basement flooding, there has never been been an issue that he did not exceed our expectations in handling. The ladies in the office are so helpful and nice as well. Great guy, great prices, great customer service!"
We responded:
"Thanks Bradley! I appreciate the kind words along with your business and friendship. God bless, MB"
Profile photo of Tony Brown

Tony Brown

March 18, 2026

5  out of  5
rating by Tony Brown
"Great customer service. Friendly office staff. There when you need them!"
We responded:
"Thank you Tony! We appreciate your business throughout the years. God bless, MB"
Profile photo of Caleb Brown

Caleb Brown

March 18, 2026

5  out of  5
rating by Caleb Brown
"Mark has been my insurance agent for years, great service and great office staff!"
We responded:
"Thanks Caleb! We certainly appreciate your loyalty. God bless, MB"
Profile photo of Joseph Jones

Joseph Jones

March 18, 2026

5  out of  5
rating by Joseph Jones
"great people to work with they will take care of you like family"
We responded:
"Joseph, thank you . I am thankful for customers like you buddy. God bless, MB"
Profile photo of John Killian

John Killian

November 25, 2023

5  out of  5
rating by John Killian
"Personally kind and helpful
Really demonstrated personal concern and sincere interest"
Profile photo of Melanie Jenkins

Melanie Jenkins

November 19, 2023

5  out of  5
rating by Melanie Jenkins
"I absolutely love Mark. We had a tornado hit in 2020 and he was there through everything. He treats his customers like family."
We responded:
"Thanks Melanie! We appreciate each of our customers at Mark R. Brown - State Farm and certainly do our best.
"
Profile photo of Dennis Kelly

Dennis Kelly

March 30, 2023

5  out of  5
rating by Dennis Kelly
"Very courteous"
Profile photo of Ray Wooten

Ray Wooten

April 20, 2022

4  out of  5
rating by Ray Wooten
"I know his insurance company statefarm but I don't use his"
Profile photo of Deborah Townley

Deborah Townley

April 15, 2022

5  out of  5
rating by Deborah Townley
"Best ever. Highly recommend to others."
Profile photo of Karen gibson

Karen gibson

June 12, 2021

5  out of  5
rating by Karen gibson
"He is the Best Overall. We have been doing business with him for years."
Profile photo of Nick Gilpin

Nick Gilpin

January 22, 2021

5  out of  5
rating by Nick Gilpin
"Super easy to deal with best I insurance agent and company we've ever dealt with hands down statefarm and mark brown in fayette has your back !!!"